FAQs
Exclusive Benefits
- FREE Custom Engraving
- Complimentary 3mm Rope Chain
- Handcrafted Quality
After you place your order, our team will contact you personally to confirm all details, including your photo selection. We handle the resizing and cropping to ensure a perfect fit for your pendant.
Yes! We specialize in custom designs. For custom bails or specific modifications, please DM us on Instagram @theigt_official after ordering, and we’ll make it happen.
Yes, personalization is complimentary. You can engrave names, special dates, or meaningful phrases on the back of the pendant to make it truly one-of-a-kind.
Quality takes time. Please allow 2-3 weeks for crafting, setting, and testing your piece. We don’t rush the process to ensure every detail is perfect.
To maintain the shine, avoid water and chemicals. For plated items, occasional re-plating at a local jeweler is normal maintenance after long-term wear to keep it looking brand new.
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